OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
155 ratings and 115 comments received in the last 90 days.
02 July 2025
Mitchell was helpful and efficient from our first meeting to the handover of the car. He was never pushy but answered questions easily giving appropriate detail. He explained things quickly and simply and removed any barriers around downloads/ apps
02 July 2025
Mitchell was very helpful and informative
18 June 2025
Timely responses with realistic expectations set whilst still being mindful of my budget
08 June 2025
Sales Agents were amazing.
08 June 2025
Online and digital communication was strong.
04 June 2025
The purchase and delivery was fine it's the not knowing when you are getting car is disappointing
03 June 2025
Great handover Given plenty of time and guidance Nice that it was in a private room
03 June 2025
Mitchell was fantastic to deal with, from ordering the car until delivery. He kept me up to date with all the information through the whole process. Would recommend the dealership to friends and family.
01 June 2025
Purchase was perfect (as stated above). The delivery of my brand new car was handled by Stephen and Mitchell. Both very helpful and knowledgeable about the car, making the delivery very smooth and enjoyable
03 July 2025
Free car wash & vacuum, love the vids sent to discuss the car, staff are excellent
02 July 2025
It was a very good service
02 July 2025
I was kept informed at every step of the journey and the staff dealing with the service were friendly, helpful and accommodating
01 July 2025
Receptionist was great
01 July 2025
Excellent, car was booked in for recall but was offered complimentary wash and hoover.
27 June 2025
Courteous staff, efficient service.helpful advisories and free valeting . Group1 make you feel welcome and provide excellent service.
26 June 2025
All went as planned, made to feel welcome . No hassle
26 June 2025
It was fine
26 June 2025
Booked in at my convenience Great to get notified of how the car is doing via the video
23 June 2025
Receptionists were welcoming on arrival and kept me update on progress of work
03 July 2025
Every thing went very smoothly