OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
171 ratings and 102 comments received in the last 90 days.
07 October 2023
Service is second to none Very helpful couldn't ask for more
07 October 2023
Ordering our mini was straightforward and Billy Callaghan was very helpful. The delivery date was confirmed by Billy and we agreed the collection on a date and time that worked for us. All went well.
06 October 2023
Mitchell looked after me, and I did come across problems with the DWP, who were behind my Motability purchase, but Mitchell was very calm and reassuring during the whole experience
04 October 2023
I appreciated the regular, personalised updates from Brett about my car while it was on order.
04 October 2023
Excellent customer service from Mitchell took time to explain everything fully
04 October 2023
The sales person was friendly, professional and very well informed. It was a pleasant experience.
03 October 2023
The car took longer to arrive than initially hoped but Brett was Fantastic at keeping me informed and did all he could to keep me and my family with a car. Was very much appreciated, and the service felt well looked after.
03 October 2023
Staff were great & its a very impressive dealership.
30 September 2023
Brillient service
09 October 2023
Every step in the process was easy, I was kept up to date with progress and the car was handed back spick and span
09 October 2023
Very well looked after stress free and was carried out in the time stated
07 October 2023
Service was fine but too many emails and calls. Plus car wasn't ready when it should be.
05 October 2023
Pretty expensive. Full clean in price would be appreciated.
02 October 2023
Well informed throughout and the price was reasonable
02 October 2023
Very satisfied with the experience! Hannah King was very friendly and helped me with everything I needed :)
02 October 2023
Really happy with service, price and how I was looked after, can't fault anything
01 October 2023
Went smoothly
30 September 2023
I would have given 5 stars if it was just based on the interaction with Hayley and the woman I spoke to the day before who managed to get everything sorted quickly. I was not happy that I had to wait 2 months for the appointment and no part of order
30 September 2023
Couldn't ask for better
08 October 2023
Great service from Billy Callaghan