OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
173 ratings and 131 comments received in the last 90 days.
22 February 2026
From beginning to end it was seem less
19 February 2026
Very. Always kept in touch, we.always knew what was happening. The whole process was painless.
14 February 2026
Luke was fantastic talking us through the various models and minis. He remained in contact with us throughout and was always friendly and helpful
06 February 2026
Claire was so supportive and went out her way to greet us when we first came to mini.
04 February 2026
Friendly, welcoming and no pressure service received. I always feel comfortable and at home when visiting Mini to discuss a new car. Thank you to Mitchell in particular.
04 February 2026
Very open about product
03 February 2026
We were warmly welcomed on arrival and offered drinks immediately. Mitchell was very friendly and helpful throughout our time. He hads given us supprt right through to collecting the car and even since. Thank you.
01 February 2026
Five star service and completely satisfied with full service we received from mini Southend from start to finish . Lauren partner our sales person was excellent to deal and made the whole experience very easy . She also was excellent on the handover.
31 January 2026
Given all information, answered all queries, overall very helpful & knowledgeable.
01 March 2026
Everything was carried out to my satisfaction
01 March 2026
Excellent service.
01 March 2026
Everything run smoothly and to time and we were kept informed all the time.
28 February 2026
Friendly professional and no waiting . Good advice given about service plan time taken to explain with no sales pressure
27 February 2026
Great service as always
26 February 2026
Great people, warm and friendly, all with the utmost professional aplomb.
25 February 2026
The workshop did scratch my car, but they did get the body shop to completely fix it, so that's fine in the end.
25 February 2026
Efficient service and communication from staff
24 February 2026
Very friendly staff providing excellent help & advice
24 February 2026
Great service. Lovely staff.
FIND Group 1 Southend.
Address
- Arterial Road, Eastwood, Leigh-on-Sea, Essex, SS9 4XX
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 01702 429429
Southend-on-Sea as well as surrounding areas including Basildon, Canvey Island, Billericay and Rayleigh
Address
- Arterial Road, Eastwood, Leigh-on-Sea, SS9 4XX
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:Closed
Phone
- 01702 429429
Southend-on-Sea as well as surrounding areas including Basildon, Canvey Island, Billericay and Rayleigh
Address
- Unit 6, Airborne Industrial Estate, Leigh-on-Sea, SS9 4XX
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 01702 429429
Southend-on-Sea as well as surrounding areas including Basildon, Canvey Island, Billericay and Rayleigh
23 February 2026
Courteous and friendly