OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
165 ratings and 134 comments received in the last 90 days.
17 April 2026
I gave this score as the showroom kept up dated with every step of the way
12 April 2026
Great customer service, Luke was great to deal with
04 April 2026
Mini were so helpful, they went through everything I needed to know
02 April 2026
I would have been helpful to know that the delivery advertised on the website by Mini may change.
01 April 2026
Top class service from Mitchell and the dealership
30 March 2026
Luke was very informative and helpful, and made the whole process an experience rather than just a car-buying transaction.
29 March 2026
The sale was over the phone so i didn't get to see my car but given the chance i should have gone down to mini showroom. The car i was sold is great but it's missing the storage box in the middle which i thought it would have as my last car had extra
28 March 2026
Whole process was smooth and efficient.
26 March 2026
Very good service
22 April 2026
Julia was brilliant from start to finish and I was kept informed throughout the process.
21 April 2026
great friendly service
21 April 2026
The service was carried out quickly and I was kept updated throughout.
21 April 2026
Excellent service provision
20 April 2026
Julia was really helpful and the Issue was resolved very quickly.
20 April 2026
From start to finish they were excellent
20 April 2026
Julia Sutton was excellent
19 April 2026
Julia was very helpful and kept us informed how car was doing. Very happy with her help and very professional. Julia was kind and understanding.
19 April 2026
A simple MOT - not much to do wrong!
18 April 2026
Julia was excellent in keeping us in the loop re the work that was needed
FIND Group 1 Southend.
Address
- Arterial Road, Eastwood, Leigh-on-Sea, Essex, SS9 4XX
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 01702 429429
Southend-on-Sea as well as surrounding areas including Basildon, Canvey Island, Billericay and Rayleigh
Address
- Arterial Road, Eastwood, Leigh-on-Sea, SS9 4XX
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:Closed
Phone
- 01702 429429
Southend-on-Sea as well as surrounding areas including Basildon, Canvey Island, Billericay and Rayleigh
Address
- Unit 6, Airborne Industrial Estate, Leigh-on-Sea, SS9 4XX
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 01702 429429
Southend-on-Sea as well as surrounding areas including Basildon, Canvey Island, Billericay and Rayleigh
20 April 2026
Staff were friendly and helpful, Billy lovely and Steve superb