OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
197 ratings and 150 comments received in the last 90 days.
18 January 2026
Smooth process
06 January 2026
Overall, I was extremely satisfied with my experience at the MINI Centre during both the purchase and delivery of my new car. The service was excellent throughout, and Lauren was amazing - she was very patient, knowledgeable, and supportive, which ma
05 January 2026
Really friendly service and patience when selecting all the different options
03 January 2026
Very good
25 December 2025
The people I had contact with were all polite, helpful and considerate
23 December 2025
everything went smoothly
23 December 2025
Everything ran smoothly.
20 December 2025
Billy & team made my latest upgrade process very smooth
19 December 2025
Very satisfied. Mitchell at Group 1 Southend Mini was fab from start to finish. He kept me informed at every stage and even stayed later on handover day to ensure I could take delivery of my new mini quicker. Very appreciated!
23 January 2026
Thought full staff realised I had a service booked in for the following week and suggested they did mot and service at the same time .
22 January 2026
Great service from start to finish with Kirsty
22 January 2026
Kept informed throughout process. Communication very good.
21 January 2026
There wasn't anything I would change
20 January 2026
Very professional staff ,clean with good amenities.
20 January 2026
Max was great thank you for everything!
19 January 2026
All good.
19 January 2026
Extra helpful sorting out a problem tyre
18 January 2026
Start to finish it was an easy process booking in the car to collection and updates during the time with Mini Service
18 January 2026
Everything happened as discussed, no unforeseen issues.
FIND Group 1 Southend.
Address
- Arterial Road, Eastwood, Leigh-on-Sea, Essex, SS9 4XX
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 01702 429429
Southend-on-Sea as well as surrounding areas including Basildon, Canvey Island, Billericay and Rayleigh
Address
- Arterial Road, Eastwood, Leigh-on-Sea, SS9 4XX
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:Closed
Phone
- 01702 429429
Southend-on-Sea as well as surrounding areas including Basildon, Canvey Island, Billericay and Rayleigh
Address
- Unit 6, Airborne Industrial Estate, Leigh-on-Sea, SS9 4XX
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 01702 429429
Southend-on-Sea as well as surrounding areas including Basildon, Canvey Island, Billericay and Rayleigh
22 January 2026
Billy from mini Southend went above and beyond throughout the process of ordering and delivering my mini after a car accident in my previous car left me nervous. I'm back on the roads and feel safer thanks to my mini and Billy's support.