OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
175 ratings and 135 comments received in the last 90 days.
10 March 2026
the ehole proceds ess made so easy
03 March 2026
Everything was easy and well explained to me, I felt supported throughout the entire process, even after leaving with the new vehicle.
23 February 2026
Courteous and friendly
22 February 2026
From beginning to end it was seem less
19 February 2026
Very. Always kept in touch, we.always knew what was happening. The whole process was painless.
14 February 2026
Luke was fantastic talking us through the various models and minis. He remained in contact with us throughout and was always friendly and helpful
06 February 2026
Claire was so supportive and went out her way to greet us when we first came to mini.
04 February 2026
Very open about product
04 February 2026
Friendly, welcoming and no pressure service received. I always feel comfortable and at home when visiting Mini to discuss a new car. Thank you to Mitchell in particular.
11 March 2026
All done to my satisfaction
11 March 2026
Excellent customer service
11 March 2026
I only spoke to Julie but she is always a delight
10 March 2026
They always make you feel welcome
10 March 2026
Julia in the service department was very helpful and answered any questions I had. Service was completed on time, all good.
10 March 2026
Well taken care of
09 March 2026
Good service all round
08 March 2026
As usual, it is a very good experience. Staff very efficient. Helpful, pleasant and friendly.
07 March 2026
Went very smooth
04 March 2026
Booking system was great - followed up by a call to confirm more details. Couldn't fault the service. Julia in the showroom couldn't have been more helpful and even got me a coffee for the journey home. ??????????
FIND Group 1 Southend.
Address
- Arterial Road, Eastwood, Leigh-on-Sea, Essex, SS9 4XX
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 01702 429429
Southend-on-Sea as well as surrounding areas including Basildon, Canvey Island, Billericay and Rayleigh
Address
- Arterial Road, Eastwood, Leigh-on-Sea, SS9 4XX
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:Closed
Phone
- 01702 429429
Southend-on-Sea as well as surrounding areas including Basildon, Canvey Island, Billericay and Rayleigh
Address
- Unit 6, Airborne Industrial Estate, Leigh-on-Sea, SS9 4XX
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 01702 429429
Southend-on-Sea as well as surrounding areas including Basildon, Canvey Island, Billericay and Rayleigh
12 March 2026
Great communication